Increase in Scale
This year we expect to see businesses maximising the potential of RPA by scaling considerably their intelligent bot workforces.
The rise to prominence of cognitive AI
Bots that can compute unstructured data, learning and developing from their experiences will play a pivotal role for business in 2019.
Changing attitudes to automation
We are coming out of a significant phase of educating the market in what RPA really is and how it can help any business. I expect to see a lot less fear mongering in mainstream attitudes and people increasingly embrace the benefits of the technology.
More customer case studies
Showcasing the benefits of the technology to business and workers alike.